Mailing Address:

Power E Cig
6815 Biscayne Blvd Suite 103-416
Miami, FL 33138

* Please DO NOT send returns to the above address,
unless you received an RMA number.

Contact Us

Power E-Cigs would like to invite you to contact us
at any time with any questions or concerns.

Our direct telephone number: 1-800-632-8592
or email us at: [email protected]

Power E-Cigarette Hours of Operation: Mon-Sunday 9:00am – 9:00PM EST.

Contact Power E-Cig

30 Day Guarantee

We have one of the most aggressive money back guarantee warranties in the industry. We have taken our time to ensure that every starter kit and product that leaves our state of the art fulfillment center is exactly as you ordered it from our website. We have invested in our Quality Assurance department and process to ensure that all of our packages, products and items are reviewed a minimum of 6 times day to ensure every order is exactly the way it should be.


Our delivery estimates are calculated by a number of different factors. Some of these factors include processing time, the number of business days it takes for a package to travel from our facility to your address based on the shipping speed you’ve selected. In the event you have opted for Free Shipping you can expect your product to arrive anywhere between 3-10 business days from the day you ordered.

Order Status

When you make a purchase on our website an automated email will be sent to you as confirmation of your order. You will receive an additional email when your order has been fully processed and is about to be shipped to the address you submitted with your purchase. Please allow 3-5 days from shipping date to receive your Power product.You may track your order with the provided tracking number and method.

Lifetime Warranty

The POWER E-CIGS Warranty can only be used within 120 days of your last Cartridge or E-Liquid purchase. As long as you have purchased E-Liquid or Cartridge products from POWER E-CIGS within the last 120-days, you may make full use of your warranty for the life of your POWER E-CIGS electronic product. Your POWER E-CIGS warranty will never expire; therefore feel confident in purchasing and doing your business with Power E Cigs.

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